Recent Posts

Does Your Austin area Home Have Mold?

1/20/2017 (Permalink)

Mold Remediation Does Your Austin area Home Have Mold? Mold spores

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

 

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call SERVPRO of South Austin, Georgetown, Round Rock, Hutto Today –  512-301-7765

For Immediate service in Austin, call SERVPRO of South Austin

1/20/2017 (Permalink)

General For Immediate service in Austin, call SERVPRO of South Austin We Provide Immediate Service 24/7

SERVPRO of South Austin provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Austin and Travis County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 512-301-7765

Residential Services

Whether your Austin area home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Austin area commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: www.SERVPROsouthaustin.com/commercial-restoration-cleaning

 

For Immediate service in Austin, call SERVPRO of South Austin

1/20/2017 (Permalink)

General For Immediate service in Austin, call SERVPRO of South Austin We Provide Immediate Service 24/7

SERVPRO of South Austin provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Austin and Travis County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 512-301-7765

Residential Services

Whether your Austin area home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Austin area commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: www.SERVPROsouthaustin.com/commercial-restoration-cleaning

 

Restoring Your Austin area Commercial Property After A Water Damage Event

10/5/2016 (Permalink)

Commercial  Restoring Your Austin area Commercial Property After A Water Damage Event Commercial Water Damage Events Present Unique Challenges - Round Rock Express Dell Diamond

Flooding and water damage events at Austin area commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of South Austin

SERVPRO of South Austin specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Our Highly Trained Restoration Specialists can restore your Austin Texas Home

7/7/2016 (Permalink)

General Our Highly Trained Restoration Specialists can restore your Austin Texas Home We are an IICRC Certified Firm

SERVPRO of South Austin is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration. 

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of South Austin

SERVPRO of [[Franchise Name]] specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Austin Smoke and Soot Cleanup

6/23/2016 (Permalink)

Fire Damage Austin Smoke and Soot Cleanup Smoke and Soot Damage Can Cause a Pervasive Odor in Your Austin area Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of South Austin will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 512-301-7765

Faster to your Central Texas Water Damage Event

5/26/2016 (Permalink)

Storm Damage Faster to your Central Texas Water Damage Event Memorial Day Floods 2015

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Santa Barbara provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of South Austin arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 512-301-7765

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of South Austin

SERVPRO of South Austin specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

  • ASD - Applied Structural Drying Technician
  • IICRC Certified Firm
  • RRRP - Lead-Based Paint Activities and Renovation
  • SRT - Fire & Smoke Damage Restoration Technician
  • WRT - Water Damage Restoration Technician

4 Things You Need to Know About Mold Damage

6/17/2014 (Permalink)

Mold Remediation 4 Things You Need to Know About Mold Damage SERVPRO of South Austin performing mold cleanup and restoration services

The fact that mold is unpleasant and can have a musty stench isn’t the only reason to be wary when water intrudes into your home or business. Growth occurs because of storm damage, plumbing or equipment failures, long standing leaks and poor humidity control. There’s a natural amount of mold spores normally present in most environments, but if the moisture level in a water-damaged environment isn’t promptly returned to normal, mold spores may grow and multiply. Why should all of this matter to you? Excessive mold growth can lead to harmful indoor environmental conditions and actually pose a health threat; so learning as much about mold as you can is your best defense.

Take Precautions

SERVPRO of South Austin professionals handle water damage every day and know prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained recent water damage, it’s vital to remove excess water and dry the structure promptly, as well as be on alert for the following:

  • The presence of visible mold
  • Strong musty odors
  • Evidence of past moisture problems that might have caused undetected mold growth
  • Excessive humidity
  • Health Concerns

    Organic materials found inside buildings, such as wood, paper, drywall and insulation provide food sources for mold to flourish and that’s when health concerns arise. Concerns are more likely to increase for “at risk” people, which might include immune, suppressed or compromised individuals, young children and individuals with chronic inflammatory lung diseases such as asthma and severe allergies. However, anyone may experience health problems associated with exposure to mold in damp buildings. Possible health effects: runny nose, sneezing, coughing, aggravation of asthma, sore throat or inflammation of the sinuses.

    People Most at Risk:

  • Infants and children
  • Pregnant women
  • Elderly
  • People with compromised respiratory systems or asthma and allergies
  • People with weakened immune systems
  • Help is here

    If you think you have a mold problem, call 512-301-7765. Our SERVPRO office is trained and licensed in mold remediation and will examine your structure for any visible signs of mold. In the event that mold is found, you will be asked to approve and sign a work authorization form prior to any mold clean up or related work being performed. The technician may also recommend you leave the affected area where the mold cleanup and associated contained processed is being safely completed. 

    6 Ways to Deal with Residential Water Damage

    6/16/2014 (Permalink)

    Water Damage 6 Ways to Deal with Residential Water Damage SERVPRO of South Austin performing water damage restoration

    What’s a job SERVPRO of South Austin recently completed?

    Last month, we performed a water damage job at the Dell Diamond in Round Rock, Austin where 10,000 square feet was affected. We received the job and immediately dispatched Crew Chiefs who began extracting water and providing emergency services. The Dell Diamond had multiple events that couldn’t be canceled. We were able to move the equipment for the events and ensure the facility was dried out in a timely fashion.

    What approach do you take with customers during your first contact?

    When first working with a customer, it’s important to assess the situation and prevent any safety hazards. After verifying that there aren’t any potential safety hazards, I walk the job with them and address any concerns as well as discuss my plan of action to “make it like it never even happened.” I then begin the emergency services, which consist of extracting standing water, removing materials that cannot be salvaged, and then setting up the drying equipment. Prior to leaving, I set up a time for me to come back the next day to follow up on the drying process and ensure the structure is drying correctly.

    What should someone expect of a cleanup and restoration company?

    We’re an emergency service business so you should expect us to respond 24/7. When you call SERVPRO of South Austin, a staff member will always answer the phone — regardless of the date and time. A Crew Chief will dispatched immediately and will begin providing emergency services upon site arrival. In addition, you should expect your restoration vendor to have IICRC certified technicians.

    Can you explain the steps one should take in the event of a water damage emergency?

    1.     Shut off the source of the water, if possible, or contact a qualified party to stop the water source.

    2.     Turn off circuit breakers for wet areas of the building (when access to the power distribution panel is safe from electrical shock).

    3.     Remove as much excess water as possible by mopping and blotting.

    4.     Wipe excess water from wood furniture after removing lamps and tabletop items.

    5.     Remove and prop up wet upholstery cushions for even drying.

    6.     Place aluminum foil or wood blocks between furniture legs and wet carpeting.

    And what steps can someone take in a fire damage emergency?

    First, I need to really stress that the first 48 hours after fire damage can make the difference between restoring and replacing your property and personal belongings. But here’s what you can do until help arrives:

    1.     Limit movement in the home to prevent soot particles from spreading and additional damage from occurring.

    2.     Place clean towels or old linens on rugs and high-traffic areas and upholstery.

    3.     Coat chrome faucets, trim and appliances with petroleum jelly or oil.

    Tell me about the most rewarding job you’ve ever completed.

    There was a flood emergency in South Austin and my Production Manager called me to respond. An elderly woman was dealing with a flooded house. When I arrived on site, I learned that her toilet had overflown, and when I tested the area around her toilet, there was approximately one square foot of carpet affected. I cut the carpet pad and cleaned the carpet for her. It was extremely rewarding to help someone in his or her time of need and deliver the news that the damage wasn’t as bad as she’d thought. 

    Fire Damage is Never Scheduled

    4/17/2014 (Permalink)

    Fire damage probably isn’t on your mind much, but in all honesty, it should be. The first 48 hours after a fire often make the difference between ‘restoring’ vs. ‘replacing’ your property and personal belongings. SERVPRO of South Austin professionals provide timely response with mitigation services ranging from fire, smoke and soot removal to content claims inventory and document restoration. So when will help arrive and what can you do in the meantime?

    When Will Help Arrive?

    1. One Hour: Within one hour from notice of loss, a SERVPRO of South Austin professional contacts you to arrange for service.

    2. Four Hours: Within four hours of loss notification, a SERVPRO of South Austin professional is onsite to start mitigation services.

    3. Detailed Explanation:  A trained and uniformed SERVPRO of South Austin employee walks you through the job process step-by-step, explaining what to expect and the anticipated outcome.

    4. Pretesting: A SERVPRO of South Austin employee will begin pretesting for restorability, working from the source of the damage outward.

    5. Eight Hours: Within eight business hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.

    6. Cleaning, Restoration, & Deodorization: SERVPRO of South Austin professionals work neatly and efficiently to help you regain control of your property when a damaging event has taken over. We then use state-of-the-art restoration techniques to make it “like it never even happened.”

    7. Final Walk-through: After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

    What To Do Until Help Arrives

    • Limit movement in the home to prevent soot particles from spreading and additional damage from occurring

    • Place clean towels or old linens on rugs and high-traffic areas and upholstery

    • Coat chrome faucets, trim and appliances with petroleum jelly or oil

    • Place aluminum foil or wood blocks between furniture legs and wet carpet

    What NOT To Do

    • Do not wash any walls or painted surfaces

    • Do not shampoo carpet or upholstery

    • Do not clean electrical equipment

    • Do not send clothing to a dry cleaner; improper cleaning may set smoke odor

    SERVPRO of South Austin professionals understand returning to your home and business is the primary concern. We respond quickly offering a full line of fire cleanup and restoration services to help you return home as soon as possible. Before risking further damage by attempting to clean up the damage yourself, call the fire damage clean up and restoration professionals at (512) 301-7765.