Recent Posts

Water Extraction in Austin, TX and What You Need to Know.

8/9/2021 (Permalink)

Ceiling Water Damage SERVPRO of South Austin

When your home has suffered from water damage, it can be a stressful and tense experience. If the damage is severe, you will need to hire professionals to repair and restore your home or business.

That’s where we come in as your highly recommended SERVPRO of Austin, TX, SERVPRO of South Austin with years of experience to help support you. Understanding what to expect from a water damage restoration company can help make the process less overwhelming.

There is no such thing as a small disaster, especially with intrusion of water you can’t see. It can contain bacteria, mold, rot, mold growing, or other unseen damage. Every water damage restoration project is different. The building (or structure) provides variables that may change with every project, such as the electrical system, type of building materials, or hazardous materials in the building.

The water loss itself provides variables, such as the sanitation of the water, hazardous substances in the water, length of time the water has been in the structure, presence of mold contamination, and mold growth. Take time to identify and resolve safety hazards before proceeding with the project.

Water damage can also affect the value of your property. Before you get out the mop bucket and clean the affected areas yourself, consider how the damage can potentially affect the long-term structure of your home or business.

SERVPRO of South Austin professionals know how disruptive water damage can be for your business and are trained to manage the drying process from start to finish at a pre loss condition. With rapid response time and a full line of water cleanup and restoration services, we can help you regain control quickly, by helping to ensure your facility and its contents are properly dried, deodorized and protected.

When we respond to a call for water damage repair, we have one primary goal: To dry wet building materials and contents items. As restoration professionals, we remove water and moisture from a wet building and return the building to what it was before the loss—before the water intrusion occurred.

Goals of Restorative Drying:

1. Return excessively wet materials to their normal (equilibrium) moisture levels.

2. Reduce the time that materials are excessively wet.

3. Determine the most cost-efficient procedures for drying.

To accomplish these goals, our team controls the airflow, humidity, and temperature to promote drying.

Moisture moves by four mechanical processes.

Liquid flow, air movement, capillary suction, and vapor diffusion.

1. Liquid flow. We most often observe moisture movement as water flows in liquid form. Liquid flow occurs as rainwater leaks through a roof, ground water soaks through a foundation, or water pours from a broken water pipe.

2. Air movement. Moisture in the air is carried by moving air. Air moves from high air pressure areas to low air pressure areas and brings moisture with it.

Moisture moves by airflow through cracks and small openings in a building’s envelope or as air pressure moves moist air through a chimney. Moisture and air moving from outside a building to the inside is called infiltration; moisture and air moving from inside to the outside is called exfiltration.

3. Capillary suction. Liquid moisture can move through a narrow pathway due to contact between the moisture and the surface of the path. Capillary suction allows liquid moisture to move through the pores of porous materials.

4. Vapor diffusion. Water vapor moves as a gas through materials. Water vapor moves from areas of high vapor pressure to areas of low vapor pressure.

Whether moisture moves through a material by vapor diffusion depends on whether differences in vapor pressure exist across the material. How fast moisture moves by vapor diffusion depends on how permeable the material is.

Before you risk any further damage and potentially effect the long term value of your property, call us as your local water damage, flood damage, fire damage, smoke damage, and cleaning services professional at  SERVPRO of South Austin.

House Fires and the After Effects

4/14/2021 (Permalink)

House Fire Reach out to us at SERVPRO of South Austin for more information on fire damage restoration 512-796-7721

Dealing with the aftermath of fire damage can be extremely stressful especially when soot has made its way through your house and completely covered all of your belongings. SERVPRO of South Austin is trained and licensed to take the utmost care of your property and explain the potential issues you may experience. It should be known that soot restoration is one of the most difficult aspects of a house fire as it can be very damaging.  

Soot can develop through three different methods: 

  • Wet soot residue—results from smoldering, low-heat fires. This residue is sticky, smeary, and has a very pungent odor. 
  • Dry soot residue—results from fast-burning fires with high temperatures. This residue is typically dry, powdery, and non-smeary. 
  • Protein residue—almost invisible but can discolor paints and varnishes in your home. This residue also has an extremely pungent odor. 

Each type of soot is different and requires specific expertise to clean, call us at SERVPRO of South Austin for such needs or concerns. It is our duty to serve our customers and help make it “Like it never even happened.” 

According to the National Fire Protection Agency (NFPA), three of every five home fire deaths could have been prevented as they were the result of a lack of smoke alarms (38%) or broken smoke alarms (21%). Most fatal fires happen when families are asleep giving them less than adequate time to escape. A smoke alarm stands guard around the clock, and when it first senses smoke, it sounds a shrill alarm. Smoke alarms are crucial elements in the early detection of fires.  

Make sure to revisit your smoke alarms and review documented statistics from the NFPA through their The Smoke Alarm Effect article.  

Reach out to us at SERVPRO of South Austin for more information on fire damage restoration.  

We Answer the Phone, Ready to Help.

3/29/2021 (Permalink)

Technician & Customer Call us at SERVPRO of South Austin 512-796-7721

Here at SERVPRO of ­­­­­South Austin, we are available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone, Ready to Help

We understand when you call, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through. SERVPRO of ­­­­­South Austin has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration as the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Here are some of the questions you may be asked:

               Your name and contact information

               Your insurance information (if applicable)

               The street address of the water-damaged home or business

               When did the flooding or water damage occur?

               What caused the water damage (if known)?

               Is there electricity available (on-site)?

We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call us today at SERVPRO of ­­­­­South Austin for more information.

Our Methods for Restoring your Property

3/29/2021 (Permalink)

Commercial Trucks Always Here to Help. 512-796-7721

Restoring Your Property after Water Damage

Have you recently had water damage in your home or business, and are not sure how to handle it? You are not alone, many people are unsure of the steps they should take after having a water damage event, and how they should go about having their home or business properly restored after the damage occurs.

There are a variety of issues that can cause your home or business to suffer from water damage. These can include a flood, burst pipe, sewage backup and more. These issues can occur without any type of warning and gravely affect your Austin home or business.

It is stressful and often it is not clear what to do or who to call. When your home or business suffers from water damage, even an extra hour can significantly worsen the damage. It is important to call water damage professionals immediately to handle your issue. SERVPRO of Austin can help immediately to stop the damage from worsening and restore your property and belongings to make it "Like it never even happened." Our SERVPRO professionals are highly trained and certified water damage restoration technicians, and we can handle all your water damage restoration water extraction needs.

The first step to restoring your home or business after a water damage event is to act quickly. Acting quickly can help immensely in salvaging and restoring your belongings and property, including the drywall and flooring that is in your home. It is important to note how quickly water can permanently damage organic material. Unfortunately, it is only a matter of hours before your property can be left with irreversible water damage. If our certified SERVPRO technicians are called immediately, we can respond quickly and often save and restore water damage and lessen the chance of secondary issues such as mold growth.

If mold does begin to grow in your home or business, you may need to have mold remediation as well.

Your first step to restoring your home or business is to call us at SERVPRO of Austin so that we can respond to your emergency as quickly as possible. After arriving, our technicians will do a thorough inspection with our moisture readers to determine the extent of and where there is potential for water damage and how far the moisture has traveled. Once assessed, our production team will use heavy duty water extractors (powerful pumps and vacuum units) capable of removing hundreds or thousands of gallons of water to pump out standing water and areas of property saturated with water.          

Next, our technicians use room measurements, temperatures from various locations and relative humidity to determine the appropriate number of air movers and dehumidifiers needed to dry your home or business. Our air movers are strategically placed to evaporate excess moisture from belongings and property while dehumidifiers reduce the moisture content of the air, hastening the drying process. Once dry, we use cleaning techniques to provide sanitizing, deodorization, and disposal to decrease the possibility of microbial growth.

We are trained to identify and deodorize offensive odors when necessary. Our technical expertise and industrial grade air scrubbers and fogging equipment go well beyond simply masking odors and other shortcuts that do not work when your odor problem is serious or persistent.

Depending on the scenario, we may additionally use antimicrobial, antibacterial, or disinfectant treatments to clean your property. We will remove and dispose of damaged materials with guidance from you and your insurance adjuster.

Call us today at SERVPRO of Austin as we continue to provide support for all your restoration needs.

Do You Know The Different Classes of Water Damage?

1/13/2021 (Permalink)

Two employees using equipment to dry water damage, "water damage" in middle of picture, servpro house logo in bottom center Call SERVPRO of South Austin at (512) 796-7721. We are always here to help!

SERVPRO of South Austin is a leader in water mitigation and restoration services. Our highly trained professionals create a specialized drying plan for every job, no job is exactly like another. Our crew uses a number of factors when determining the best way to dry out your Austin, TX home or business property. One of these factors is the class of water present. There are 4 classifications of water.

  • Class 1

    • A small amount of water is present in the home. 
    • Less than 5% of absorbent materials such as carpet and pad are wet. 
  • Class 2

    • A moderate amount of water is present in the home. 
    • Only 5% to 40% of the combined floor, wall, and ceiling is wet.
    • Water has wicked up walls less than 24 inches. 
  • Class 3

    • A large amount of water is in the home.
    • More than 40% of the combined floor, walls, and ceiling are wet.
    • Water has wicked up walls more than 24 inches.
  • Class 4

    • Specialty drying situation involving deeply held or bound water, such as a saturated subfloor or soil in a crawl space.
    • May require longer dry time or specialty equipment.

SERVPRO of South Austin is here for you. Our experts dry your home quickly and efficiently, making water damage “Like it never even happened.” Don’t hesitate to call us at (512) 796-7721.